About Iva

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So far Iva has created 16 blog entries.

Use of AI in Banking to Transform Client’s Experience and Increase Digital Conversions

2020-11-12T13:15:56+00:00November 12, 2020|artificial intelligence, digital banking, digital origination, personalized banking|

Segmentation and recommender systems on digital banking channels promise increased sales as well as higher customer satisfaction. The [...]

Time to chat? Anytime, With Digital Assistant

2020-10-21T12:05:04+00:00October 21, 2020|client service, communication, customer experience, digital banking, Uncategorized|

Recent events have resulted in shifting direct interaction with customers and partners to a different channel of communication.  [...]

Conversational Banking – Will the AI Disrupt the Way We Interact With Banks?

2020-08-19T08:12:38+00:00August 19, 2020|customer experience, digital banking, digital onboarding, digital transformation, Ebanking|

Some ten years ago, mobile banking apps brought considerable changes in the way we do our banking. Communicating [...]

Do you have (just) online channels or truly intelligent digital banking?

2020-06-24T08:46:52+00:00June 24, 2020|customer engagement, customer experience, digital banking, digital banking platform, digital banking strategz, digital onboarding, digital transformation, Ebanking|

Online banking is not new anymore, but almost a traditional channel that all the banks have. And yet, [...]

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